Author name: Alicia Williams

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What the Facebook and Instagram outage taught us about diversification!

Google. Facebook. Amazon. These businesses have transformed the way society communicates, connects, works, and plays. We know we can use Google to search for anything and everything no matter the day and time — in fact, search, and Google are so connected “Googling” is now an all-encompassing verb. Amazon is the store that never closes, […]

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How your hotel can create an experience worth sharing through sensory marketing and hospitality

Leveraging Customer Experience for Ensuring Hospitality Success

Leveraging Customer Experience for Ensuring Hospitality Success Imagine staying at a hotel where the minibar is stocked with nothing but your favorite drinks and snacks — even if you’re not paying VIP prices. Or enjoying a fully-customized around-the world adventure that gives you insider access to some of the globe’s most exciting destinations. Or shopping

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How to Boost Sales on Social Media Using Sensory Marketing

How to Boost Sales on Social Media Using Sensory Marketing

How to Increase Sales on Social Media Using Sensory Marketing Social commerce takes place when revenue is generated through a social media channel- even hotel, travel bookings! The key piece of every social commerce definition that Google turns up is the revenue generation part, aka sales. Ahhh, sales- the engine to our business In the

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What are the 5 most important metrics for product performance?

Ready to launch a new product? Interested in revamping an existing one? Even the most innovative, ingenious product every created can flop big time if you’re not prepared to keep tabs on performance as you head to market. Key performance indicators, otherwise known as KPIs, can help you track progress, profitability and efficiency in real-time

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What are the 3 phases of the marketing process?

Ask three different marketers to describe their planning process and you’re likely to get three different answers. While there are certainly some standard aspects to any expert-driven marketing plan, every pro has their own way of describing and grouping those elements. Still, there’s usually a common thread that revolves around research, money and creativity —

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